Our terms and policy mainly include how our delivery policy works and how our delivery charges and products costs exchange work.
Normally, we suggest checking your products thoroughly when the delivery boy comes with your product. Pay for your product only after checking. After the delivery boy is gone no defect, no color problem or anything will be considered. We have no Exchange Policy. Our return policy is to check your product while the delivery boy is still at your door and if for some reason the product is not the correct one or not to your liking, you have to hand over the product to the delivery boy therefore also paying the Delivery Charge to the delivery boy. You cannot order multiple-colored dresses to check your preferred color and return not to your liking. You cannot order multiple sizes of the dress to choose the dress with your size and return the dresses that are not your size. If you have any problem with choosing the correct size, you can take help from our Size Chart.
For orders inside Dhaka, we offer cash on delivery. No advance payment is required for orders inside Dhaka. The delivery charge for one or two products is 80 takas. For more than one or two products the delivery charge would depend upon the quantity of product and would increase according to the number of products. For orders sub-Dhaka, like Narayanganj, Gazipur, Savar, Tongi, Demra and others the delivery charge has to be paid in advance. The preferred methods are bKash, Nagad and bank payment. The delivery charge for one or two products is 120 takas. For more than one or two products the delivery charge would depend upon the quantity of product and would increase according to the number of products. For orders outside Dhaka, the delivery charge has to be paid in advance, the preferred methods are bKash, Nagad and bank payment. The delivery charge for one or two dresses is 150 takas. For more than one or two products the delivery charge would depend upon the quantity of product and would increase according to the number of products. The delivery time for orders inside Dhaka and sub-Dhaka must be within 3 days. For orders outside Dhaka the delivery should be within 3 to 5 days.
A chart for delivery charges is given below: